Business Etiquette in India
Before you pack up and leave for that job you have accepted in India, you need to know the appropriate business behaviour when you get there. Due to cultural differences, there might be some gestures or words that locals will consider offensive even if they act respectful to you.
When it comes to clothes, men are expected to wear suit and tie. The jacket can be taken off during hot and dry seasons. But you still need to bring one since most business establishments have air conditioning unit. Women, on the other hand, should put on conservative clothes or pant suits.
Most Indians prefer to do business with people they already know. So if this is your first time to deal with them, then you should go through third party introduction. Be ready with your business card as this is usually exchanged after the initial greeting and handshake. Use your right hand when giving and accepting it. It is also advisable to use last names when addressing other people until you are told to call them with their first names otherwise.
During negotiations, be prepared for your patience to be tested. The process is usually slow with occasional delays. If you lose your temper and back out, locals will see it as unworthy of their trust and respect. But if you reach an agreeable deal, then it typically ends with a meal.
When having dinner with other members of the company, you need to use your right hand at all times. And remember not to thank your host after the meal as it is perceived as some sort of an insult. Show your appreciation nevertheless and invite your host to a dinner in the future.
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